CHAPTER FIVE - HEADING FOR THE FINISH LINE
To this date I have only had to make physical contact with two people in my 11 years at the mall. In both cases I was assisting a police officer in making an arrest. One night in September 2013 I received a call from the manager of one of our clothing stores that a lady carrying a large number of shopping bags had stolen several children's jackets. I called our on site police officer and we both arrived on scene at the same time. The manager was standing in front of his store when we arrived. He pointed the lady out to us who was in the store next to his. She was looking at something on the far wall with her back to us. I asked the manager if he wanted to confront her and he said that he did. I told him that we would be there to back him up if things went south. As we walked through the door she spotted us and immediately became defensive. She was loudly saying that she hadn't done anything and to leave her alone before we even got close to her. The manager tol...